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Shipping & Delivery Policy

At Namkeen Factory, we are committed to delivering your orders in a safe, timely, and efficient manner. Please read the following shipping and delivery terms carefully to understand how we manage the process:

1. Delivery Locations

We currently offer delivery services across most major cities and towns in India. If your location falls outside standard service areas, please contact our team at 9509493142 to confirm availability before placing your order.

πŸ—ΊοΈ Coverage: Most major cities and towns across India

2. Shipping Charges

  • Shipping charges are calculated based on the weight, size, and destination of your order.
  • Any applicable charges will be clearly displayed during the checkout process.
  • Special packaging or bulk delivery may incur additional charges.

3. Dispatch & Delivery Timelines

πŸ“¦ Dispatch Time

3-4 business days

after order confirmation

🚚 Delivery Time

10-12 business days

depending on location

⚠️ Please Note: During festive seasons or unforeseen situations, delays may occur. We will keep you informed in such cases.

4. Order Tracking

Once your order is shipped, we will provide tracking details via SMS or WhatsApp. You can also contact us to inquire about the status of your shipment.

πŸ“±SMS & WhatsApp updates provided

5. Delivery Attempts

  • β€’Our delivery partners will attempt delivery up to two times at your provided address.
  • β€’If the delivery fails due to an incorrect address, customer unavailability, or refusal to accept, the product will be returned to us.

⚠️ Important: Re-delivery of such orders will be chargeable.

6. Inspection on Delivery

πŸ” Critical Step:

We strongly recommend inspecting the parcel at the time of delivery. If you notice any tampering or damage, please do not accept the parcel and inform us immediately.

πŸ“ž95094 93142

7. Delays & Exceptions

While we strive for timely delivery, delays may occur due to:

🌧️Weather disruptions
πŸŽ‰Public holidays
🚧Transport strikes
πŸ“Remote location issues

We appreciate your patience and understanding in such situations.

8. Shipping Partners

Namkeen Factory works with leading courier and logistics companies to ensure safe and prompt delivery of your orders. In some cases, local delivery services may be used based on availability.

9. Need Assistance?

For any questions or help related to your delivery, please contact:

Namkeen Factory

πŸ“ž95094 93142

We're here to help with all your delivery needs!

Thank you for choosing Namkeen Factory! We work hard to ensure your order reaches you fresh and on time. 🎁